Customer repair request form
Call the Customer Contact Centre on 0333 010 4600 for help with:
- Repairs & maintenance
- Gardening & communal cleaning
- Facilities & security
- Complaints
- Housing & rent
- General enquiries
- Damp and mould
If you’re reporting an emergency outside of office hours, please call centre on 0333 010 4600 where our out of hours contact centre will be able to assist.
Customer Contact Centre hours
- Monday – Friday – 9 am to 5 pm customer contact centre open, out of hours service available for emergencies
- Saturday – Sunday – Out of hours service available for emergencies
We will be closed over the bank holiday weekend on Friday 18th April 2025 and Monday 22nd April 2025 , please note if there are any emergencies on these days please can you call 0333 010 4600
We will have a third-party partner covering for emergency repairs only on the normal line on 0333 010 4600.
For any repairs related queries please send these to repairs@lookahead.org.uk
For any general questions please contact getintouch@lookahead.org.uk
For any repairs related queries please send these to repairs@lookahead.org.uk
Outside of normal business hours you can contact Look Ahead through our out of hours service by calling 0333 010 4600 where you will be put through to our out of hours service provider.
If you’re reporting an emergency outside of office hours, please call 0333 010 4600 where our out of hours contact centre will be able to assist.